Category 164
Discussion List
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Steps to enable Help Desk offering to create Work Requests for MaintenanceSummary: Need steps to enable Help Desk offering to create Work Requests for Maintenance Content (required): We have a requirement to use Work Requests for Maintenance w… -
Oracle Cloud Maintenance Product Update - September 14thBe sure to join us next week for a product update on Cloud Maintenance! (see Events page) Bring your listening ears to this exciting "back to school" session, during whi… -
Maintenance Asset in Inventory LoactionSummary: Hi I have created the maintenance asset in inventory, now it's not possible to map with work center, what is the major advantage of creating asset in inventory,…
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how to create maintenance requirement based on type: itemSummary: Hi I would like to know what are the characteristics or specifications which an item must met in order to create a maintenance requirement item type in a mainte…
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move context sensitive segment to globalSummary: Need to move the context sensitive segment to global Content (required): We have used all the attributes available under cse_assets descriptive flexfield , curr… -
charge overheads based on work center or plant overhead for maintenance work ordersSummary Charge overheads based on work center or plant overhead for maintenance work orders Content (required): Does Cost Management support application of overheads bas… -
What License is required to utilize Installed Base Cloud for Customer AssetsSummary: What License is required to utilize Installed Base Cloud for Customer Assets? Also, is there a separate license needed to Manage Customer Assets using the Insta… -
Asset number unique within OrganizationSummary: Is there a way to have assets defined as unique within organization. Content (required): Is there a way to have serial enabled maintenance assets defined as uni…
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Groovy script to update the IB custom asset status fieldSummary: Hi, I want to achieve the Installed Base status ( for example : Active and Inactive status) by creating a custom field in IB asset summary page. I will need hel… -
Create a Project Work Order Using REST APISummary: We are not able to create maintenance work order along with project and task detail through REST API. Content (required): We are passing correct payload and its… -
IB Customer is not updated after RMA ReceiptSummary: Hi, Here is my test case - Asset#100 is created for customer 'ABC' Create a RMA line with Service Logistics Perform RMA Receipt, then Put Away (RMA receipt rout… -
Change the WO priority data type from Number to TextSummary: HI, There is a seeded field called priority which is only allowing numerical values, which we want to change from numeric to text Content (required): There is a…
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Work Order Resource Transactions - Count Point / Charge Type Automatic - auto charges estimateSummary: When you plan a work order operation which is a count point / resource code where the charge type defaults to Automatic, it appears that when you complete the o…
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Issue Materials to Maintenance Work Order Directly from Inventory ManagementSummary: We have a requirement to issue items directly to a Maintenance Work Order from Inventory without entering the items in the Work Order and then do a pick Materia…
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Ability to change the Color of a field based on the SysdateSummary: I am looking at a possibility if we can change the Color of the IB --> Asset summary --> Customer Asset End Date field based on the System Date. I mean, we want…
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How to link Return Asset with Replaced Asset in Installed Base Asset?Summary: Hello Masters, We have business scenario where Customer returns the defect item and expecting a replacement for it. So if we do the below steps something is not…
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how to make Work requirement created through Visual Builder api active ?Summary: Activate the work requirement is created through the API as its staying in draft status Content (required): HI, We are using the excel visual builder for creati…
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Searching of maintenance work order dashboard through multiple select option form work center nameSummary: Our client has a requirement to search the work order dashboard with some select option .Like electrical , electrical 1, electrical 2, electrical3, electrical 4…
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Conditional Required DFF FieldCan we make the DFF field required based on another field value? Use Case: We need to capture additional field value when the WO status = '****' Thanks, Mohan -
Can search for work order by work definition parameter default to 'contains'?Summary: When searching for work orders by work definition, the search dialog that appears defaults the search parameter to 'Starts with', is there anyway to change this…
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Edit Installed Base sales Order details Asset UISummary: As per the standard Oracle documentation we should be able to Edit the asset UI ( summary and Sales order details). I am unable to edit the Installed-Date and R…
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Asset smart search seems to be not workingSummary: Content (required): Newly released Asset smart search page is not working. I have enabled it form the Opt-in features which has enabled Asset Information manage…
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Meter Reading Role for Maintenance TechnicianSummary: We need a Role for Asset Meter Reading only. Maintenance Technician does not have authority for Recording Meter Reading. I do not want giving Manager authority.…
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How to add Assets parts to work definitionSummary: The part list has been added to the asset in Assets UI. While creating the work definition, on the right side , could see the second option as "Part List", sear… -
Maintenance Exceptions - workflow optionsSummary: Noticed when we create maintenance exceptions, notifications are created and sent to people? Any idea who? Content (required): Is there any documentation on wha…
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Where and how can Asset Groups be used?Summary: We understand Asset Groups are used to classify similar assets together based on certain attributes. But what functionality does this grouping drive? Can we rol…
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Installed Base Serial number update will update Inventory ?Summary: Upon IB asset creation I still can go ahead to edit the Asset from UI and update the Serial Number . will this update anything back to Inventory ? How does this…
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Do we track in-transit in IB asset?Summary: Hi, If we set up Item to be full lifecycle tracked, is it possible that we track the in-transit status from source to destination in IB asset for the following …
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After linking a fixed asset to an Installed Base asset, I am not finding option to capitalize it.Summary: After linking a fixed asset to an Installed Base asset, I am not finding option to capitalize it. Content (required): After linking a fixed asset to an Installe… -
Create associations between installed base and fixed assets Rest API Not workingSummary: Hi All We are trying to create associations between installed base and fixed assets using below Rest API but are not getting any response , kindly help us with …