Shared Outlook Mailboxes for CX Sales
Summary: Shared Outlook Mailboxes for CX Sales
Content (required): We have a use case in which customer will have their own mailbox but they also have a shared mailbox where they can monitor emails coming in and they use the same outlook application to view both .
How does the shared mailbox work with CX Sales?
Version (include the version you are using, if applicable): 21C
Code Snippet (add any code snippets that support your topic, if applicable):