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How to create Business Rule to remove External Identifiers before Cancelling Work Relationship — Cloud Customer Connect
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How to create Business Rule to remove External Identifiers before Cancelling Work Relationship

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Create Business Rule to remove External Identifiers before Cancelling Work Relationship

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Hello,

Has anyone created a Business Rule that in order to cancel a work relationship you need to have all the items removed in the "Person Identifiers for External Application"? This is where an associates email, badge number, etc is stored. I have attached a screen shot for reference.

We are wanting to create this Business Rule so it forces this section to be blank before cancelling a work relationship.

Any information/tips are greatly appreciated!

Thanks,

SL

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