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Ampere AM1 instances disabled, cannot restart

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Summary:

Tenancy: impulseit, instances ocid1.instance.oc1.sa-santiago-1.anzwgljr6zokq7acnts74jmo3a6szncuhqejhiyk5eknrlcxbi6by4w63pfa and ocid1.instance.oc1.sa-santiago-1.anzwgljr6zokq7acajbcgsrhmkkj3pznyr2qj4yqxnwyh3mlouh6trec7fqq

Content (required):

When trying to restart instances I got the messages:

Instance ocid1.instance.oc1.sa-santiago-1.anzwgljr6zokq7acnts74jmo3a6szncuhqejhiyk5eknrlcxbi6by4w63pfa is disabled and will not accept any action requests. Please contact customer support to reenable.

Instance ocid1.instance.oc1.sa-santiago-1.anzwgljr6zokq7acajbcgsrhmkkj3pznyr2qj4yqxnwyh3mlouh6trec7fqq is disabled and will not accept any action requests. Please contact customer support to reenable.

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