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Why do object-level triggers not run when I use postman? — Cloud Customer Connect
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Why do object-level triggers not run when I use postman?

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in Sales 1 comment


Object-level triggers are not running when using Sales API

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We have some object-level triggers set to run on CREATE of a Service Request child object. When I create the SR through Sales interface, the triggers run as expected.

However, when I create an SR using a JSON payload to the Sales REST API through postman, the object-level trigger does not run. Is there a reason for this? Could I be doing it wrong?


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