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Ampere A1 Compute Instance randomly disabled

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Hello, I have an Ampere A1 instance which was disabled today after a "grace period". However, I was led to believe that this service was part of the free tier. I currenlty receive a message: "Unable to start instance: Instance **instance_ocid_here** is disabled and will not accept any action requests. Please contact customer support to reenable."

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I was told that my "Free Trial expired on Wednesday, November 3, 2021 4:15 AM". My oracle username is "tcoded". Although I don't have critical data on there, it would be nice to not lose it all as it would be a real pain for the multiple people that use what I was hosting on there daily...

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