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Custom Interaction Type not visible

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Hi all,


We've created a custom Interaction Type, as per the Oracle Doc How to Create a Custom Interaction Type (Doc ID 2666713.1): we're able to see the new lookup code in the lookup ORA_IRC_INTERACTION_TYPE, however that value doesn't come out in the "Interaction Type" list of value when recruiters add interactions for candidates.

Do you have any suggestion about that?

Thanks

Giada

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21C

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