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Add return fee to a self-service return request — Cloud Customer Connect
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Add return fee to a self-service return request

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Is there a way for a user to add a return fee when they do a return in self-service returns interface?

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I am looking for a way to allow a user to add a return fee to a return of an expense item he is submitting in the self-service return interface. Anyone has done this before? Any ideas?

Can we use the debit memo to do this?

Thanks in advance


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