Where can I find information on the Benefits Override Eligibility action?
Where to find Override Eligibility details?
I cannot find any guides or instructions on how to use the Eligibility Override action.
I have found that for some employees I can override at Plan level and for others I can only override at Option level and I want to understand the reason behind this please.
It would be also useful to have some guidance on using the additional functions when electing to edit a Plan/Option in Eligibility Override.
Any guidance is greatly appreciated. Thank you :)
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