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Renewal controls specified at Subscription are not working — Cloud Customer Connect
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Renewal controls specified at Subscription are not working

Received Response


We are implementing Subscription Management module and defined renewal template with few default value and overriding the values at Subscription Level i.e. Days Before Expiry: 30 days {at renewal template} and Days Before Expiry: 60 days {at subscription}. The job Automatically Renew Eligible Subscriptions is not considering the values at subscription level.

Content (required):

Renewal - days before expiry

Version (include the version you are using, if applicable):


Code Snippet (add any code snippets that support your topic, if applicable):

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