Understanding SMS [channel Type and Communication Channel) in Service Request
Summary:
Need details about SMS (channel Type & Communication Channel) in Service Request. [Assume customer has an SMS gateway]
Content (required):
I have to achieve following requirements:
- Create Service Request based on the SMS sent
- Send SMS from Service Request
Version (include the version you are using, if applicable):
Code Snippet (add any code snippets that support your topic, if applicable):
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