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Retro Terminations - Payroll Errors

Received Response


We are facing payroll errors post retro terminations as mentioned below -

The gross amount for this payroll relationship wasn't derived from the net amount in the maximum number of iterations.

Total gross payments for an employee are negative. Negative payments aren't allowed.

There are also errors as-

An error occurred. An assertion failure was detected at location pydirsgdflexseg:2. Contact your help desk.

Please let us know if there are any additional checkpoints for retro terminations as it ends up missing regular time entries or positive earnings for the last cycle and ending in error as mentioned above.

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