How to pass bot user conversation history to Agent ?
How can we pass the bot-user conversation history to become available to the called human agent ?
Is is done from the Skill (Skill Conversation logging option to "On") or using the System.AgentInitiation / System.AgentConversation ?
As checked in the documentation - https://docs.oracle.com/en-us/iaas/digital-assistant/doc/live-agent-transfer1.html
It says AgentConversation passes the conversation history to OSVC , but who actually maintains the conversation history ?
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