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Upgrade to Paid account does not work

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edited Nov 17, 2021 2:41PM in Oracle Cloud Infrastructure - General 1 comment

Summary:

I have made two attempts to upgrade my account to paid, but it didn't work

Content (required):

When I click Upgrade and enter my creditcard info it is recorded and I click Start. In the form I see the notification that updrade is in progress. Nothing happens. When I return an hour later I still have the 'You are using free tier... ' notification and my Payment Method information is gone. My credit card is charged with Eur 1.00 (4 times for each attempt).

Any suggestions on how to get this fixed?

Version (include the version you are using, if applicable):

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