In BUI Chat. How far back does the chat history go?
Summary:
In BUI Chat. How far back does the chat history go?
Content (required):
When you are in a chat you can see past chat transcripts from the same customer-, yesterday, Tuesday, etc... How far back does that go? Is it configurable?
Version (include the version you are using, if applicable):
21B
Code Snippet (add any code snippets that support your topic, if applicable):
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