What's new in Customer Journeys?

Connect and learn more!
Impact of activating a new Geography Hierarchy — Cloud Customer Connect
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Impact of activating a new Geography Hierarchy

Received Response


Content (required):


As far as I've understood, once the geography hierarchy has been activated, the only way to add more sublevels on a country afterwards would be to duplicate the existing hierarchy, edit the draft version with the changes and then activate the new version. Is that correct?

Do you know if there is any documentation that highlights any negative impact/things to consider when switching from one hierarchy to another in production environment?

Thank you


Version (include the version you are using, if applicable):

Code Snippet (add any code snippets that support your topic, if applicable):

Howdy, Stranger!

Log In

To view full details, sign in.


Don't have an account? Click here to get started!