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Can we add cc on Inbound message to contacts in Service Request?

in Fusion Service 3 comments

Summary:

Can we add cc on Inbound message to contacts in Service Request?

Content (required):

Is there a way to parse the email header of the Inbound message and take the CC's and add as contacts to Service Request?

Version (include the version you are using, if applicable):


Code Snippet (add any code snippets that support your topic, if applicable):

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