Category 235
Discussion List
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Groovy script to notify all members added in Queue in Help DeskSummary: We are using below groovy script which is not working. Please let me know if anyone is having a working groovy script handy, which can trigger notification to a…Chandra Shekhar Narayan 8 views 2 comments 0 points Most recent by Chandra Shekhar Narayan Fusion Service -
AP Invoice Image Attachment Link from Local FolderHi Team Requirement - Client will save all the invoice attachments received from vendors to their respective local machine Client wants to have a hyperlink on AP invoice…Jiten Jataniya 16 views 3 comments 0 points Most recent by César Tello Payables, Payments & Cash Management -
logs of user activity, system logs, security events etc extraction and storing in Microsoft Sentinel**** Experts, We want to push logs regarding user activity, system logs, security events etc extraction and storing in Microsoft Sentinel. Please let me know the idea's …
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(Import_invoice 15.3) Insert payment schedules from terms Error - ORA-20001Summary: Hello, During migration of AP Invoices we faced several errors. Attached is the LOG of the Import Payable Invoices. Could you please help us to identify what is…
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Using REST API to Reply to Service Request MessagesHi, is it possible to use the REST API service to reply to messages in service requests? Specifically, can a message be created via REST by specifying the sender, so tha…Martina Di Battista 13 views 3 comments 0 points Most recent by HD Arun - Support-Oracle Fusion Service
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How to add a custom foldout panel to the Service Request Edit pageIn the Oracle Redwood template, a foldout panel is a user interface element that helps organize and present information in a compact and interactive way. On the Service … -
We want to get the AgentID and Procurement BU ID in Oracle Fusion application.We want to get the AgentID and Procurement BU ID in Oracle Fusion application. We need the API and privileges required to accomplish this task We are using the following…
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Drag and Drop Not Working to Reorder Favorites MenuOur users want to change the order of items they have placed in their Favorites menu and the instructions in Oracle Support says that items can be "dragged and dropped",…
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Chat for B2B Fusion ServiceSummary: All I need is to enable Chat in Fusion B2B Fusion Service. I followed and enabled all the profile options mentioned - 1) Enabled Omnichannel Routing and Chat fe…AparajitMalliJawaharBapu 116 views 13 comments 0 points Most recent by D Yetter-Oracle Fusion Service
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Adding new field on Mass update service requestSummary: Greetings, Is there a way to add a new field for mass update service request Can we add Queue as a bulk update option? The current options are: Title, Account, … -
How to access AI Agent Studio in Oracle Cloud ApplicationsSummary: I have gone through multiple documents and videos about Oracle introducing AI Agent Studio. However I could not find the navigation to access 'AI Agent Studio' …Pranav Muley 857 views 22 comments 0 points Most recent by SanthoshG Oracle AI for Fusion Applications -
Getting error- You must select channel for your response because the last customer messageHi Everyone, I'm facing an issue while trying to compose a message in redwood service center in an SR. I created a social channel service request. I'm able to create mes… -
Get the Oracle fusion privilige code from application pageAudit team are requesting, the privilige code associated with the application page while navigation and getting their screenshots, to maintaine the audit standards, whic…YasserFM 5 views 1 comment 0 points Most recent by TTBrown-Oracle Payroll and Global Payroll Interface (GPI)
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How to get the Billing address details for a receivable Invoice in Fusion using APIsSummary: How to get the Billing address details for a receivable Invoice in Fusion using APIs and which API to use as we dont see any API yet which gives the information…
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How can I update transactiondate of a AR Credit Memo or a Debit Memo via API in FusionI am using these API with patch method to update AR Credit Memo and Debit Memo transactiondate but its not working , can you please tell if there is any other API to upd…
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Is there way to add banner within a record on overview or details page in fusion classic UIwe want to add banner in an Account record(s) in oracle fusion sales, so when a user opens a record and sees that banner, they'd be aware about current status of that re…
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Display Installed Base Assets on the Accounts Redwood UISummary: Need to show the installed base assets for each of the accounts in the Redwood next gen UI. Content (please ensure you mask any confidential information): We ha… -
Unable to login to new My Oracle Cloud Support PortalThe user is unable to log in to the new My Oracle Cloud Support Portal and is encountering an 'Identification not matched' error. The user is entering the Support Identi…
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Export a copy of Oracle Fusion for Data warehousingDear Oracle Team, Our customer have data warehouse and wants a copy of all tables in Oracle Fusion to be exported at daily rate. We have OIC and tried to implement the s…Mohammad Hussein 16 views 2 comments 0 points Most recent by veerendranath pulivarthi-Oracle Fusion Service
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Frequently clearing cache since Redwood upgradeGood Afternoon All, Since implementing Redwood, our HR specialists have encountered an issue where the page freezes mid-transaction, particularly when creating a new hir…Amerjeet 14 views 1 comment 0 points Most recent by Claudiu Postolache-Support-Oracle Human Capital Management
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Create Purchase Order or Requisition from Fusion Service Work Order pageSummary: Create Purchase Order or Requisition from Fusion Service Work Order page Content (please ensure you mask any confidential information): As part of latest releas…Bhargav Nandanwar - Trinamix 10 views 0 comments 0 points Started by Bhargav Nandanwar - Trinamix Fusion Service
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SR Redwood - Conditional Required/Read only Field based on categorySummary: We have an existing logic in classic UI, where in a field is a conditional required/read only based on the selected category, is there away we can have this in …
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Redwood-How to remove few sections in SR edit PageSummary: Hi Team, I want to remove below sections in SR edit page as per the below screen shots . I am not able to find OOTB configurations to remove them, Could you ple…
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What is the maximum limit for the note text field in oracle fusionNote Text field comes under CLOB Data type. I am trying to figure out up-to what character length will it accept the text value. If anyone has an idea or had worked on a…
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Conversations don't show up in the case without reloadingWhen creating a new conversation from within a case, the conversation successfully saves but it doesn't seem to actually update the view of the Case itself. i.e. after t… -
removing other objects in SR Edit pageSummary: we notice that there are some objects visible in SR Edit page (Service Request Details), that currently we are not using. is there away we can remove it in the …
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Approval workflow in HRHDThere is a request from one for client to implement approval workflow in HRHD (HR Helpdesk - Redwood) for below 2 business cases. Please let us know whether we have appr…
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how can i add a custom field in service profile under notes sectionSummary: once after logging in to the pod, navigate to service >> service profile >> open any service profile number >> scroll down to notes section. In this notes secti…
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how can we configure the system to redirect users from the Classic to the Redwood Page?Summary: We are currently facing a scenario where, upon clicking the BPM task detail link (either from the email notification or the bell icon notification), users are b…
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In contract approval email notification is it possible modify the subject lineWe have a business requirement regarding the Contract Approval Notification Report. Specifically, we need to update the email subject lines based on the status of the co…