Category 235
Discussion List
-
Isolating View Privilege for "Users and Roles" TileHello, I've been testing different Function Security Policies and Data Security Policies combinations to be able to add only view access in the "Users and Roles" tile to… -
Programmatic Copy SR using Smart ActionsSummary: Trigger Copy SR using a Button Content (please ensure you mask any confidential information): We have a requirement to create a button called 'Copy SR' which wh…
-
NGS - How to default account name in picker?Summary: Hi @Karyn Kurland-Oracle @Edson Junior, Oracle We have created custom drawer to create contact fom case edit page. On contact drawer page we have account name f…
-
Example for the Global functionSummary: Can anyone please provide the example for using the Global function: getEndDate(startTime, duration, durationUnit, scheduleId) Content (please ensure you mask a…
-
Service Centre - How to filter Assign to based on queue?Summary: Hi @Edson Junior, Oracle, We have Assign To standard field in Service Request. But in dropdown it is showing all the resources. But we want see only queue membe…
-
How can Service Request numbering prefix and sequence be different for each country/StateSummary: Hi Team, Good to connect with you all. Understand that in current Fusion application the Service Request auto generation is based on a Prefix and Radix format t…
-
Can we have expense reports module on mobile?Can we have expense reports module on mobile? If yes, what is the pre requisite? Can we use all features?
-
Solution description not visible to employeeSummary: When a agent resolved the SR (HC0000002008) in HRHD (Next Gen - Redwood), data entered in the Solution description field by the agent is not visible to the Empl…
-
can you please highlight the role name or privilege namerole name or privilege name that we should assign to the user to update the "Service Request Categories"? like the below image? the user should only be able to update ca…
-
Understanding Assets and Importing Them Using Import Management in Oracle Fusion ServiceSummary: I am new to Oracle CX Fusion Services Cloud and seeking guidance on what 'assets' refer to in the system. Additionally, I would like to know the steps to import…
-
Smart Action User Entered Feature Not WorkingHi I am trying to use User Entered Feature of Smart Action so that I can manually SrNumber to associate with a custom object. But while doing so I am not getting pop up …
-
rollback a specific commit in VBS Redwood Fusion (from main branch)Dear Experts, Main branch is having final code which user wants to deploy to prod but in between business requested to remove a specific change from code . example as pe…Oracle PaaS Consultant-Oracle 10 views 1 comment 0 points Most recent by Oracle PaaS Consultant-Oracle Fusion Service
-
REMINDER: CX Solution Overview Demos This Week!Register today for our CX Solution Engineering led Solution Overview Demos this week on January 15th & 16th across our Marketing & Sales Unification, Revenue Transformat… -
Has any one used Redwood UI in Oracle Fusion service? Is it recommended for new implementation?Summary: Need to know if we should enable and use Red Wood UI in new implementation for Fusion Service Content (please ensure you mask any confidential information): Loo… -
Is it possible not to clone the Security Console?During a refresh environment, i.e. P2T clone, is it possible not to involve the security console or at least the Job Role name of users?
-
B2B Service Redwood Implementation: Custom Page NavigationSummary: We've created a custom button and placed it in the landing page of the Redwood Service Request module, we want this button to navigate user to a specific SR cre…
-
You aren't associated with a valid resource.Summary: When I'm trying to create an activity I found the below error You aren't associated with a valid resource. Make sure the synchronize user GUID process is operat…
-
Add Created Date for Attachment SubviewHi Team How can we add Created Date for Attachment Subview as of now we are able to see only Last Update Date and Last Update By. How can we add Created Date as well?
-
Oracle ADF Desktop Integration Excel Add-in giving error (CMP-1005576)Summary: Issue is that Oracle ADF Desktop Integration Excel Add-in is not working and giving the error "You don't have access to export data. (CMP-1005576)". It was work…
-
How to Update the EFF in Fullfilment Lines Using SOAP UI - Getting Integration Context Code ErrorWe are trying to use OrderFulfillmentResponseService WSDL using processFulfillmentResponse operation to update fulfillment line EFF without changing the revision, but we…
-
We cannot see the notification details,who approved details from Process CloudHi, When a confirmation email is sent to more than one person in Process Cloud, we need information about who approved it. How can we learn?
-
Service Home Page ExtensionSummary: I’m trying to add a metric card to the Service homepage using the sample code attached, but it isn’t working as expected. Could someone please guide me on how t…Prakash Dharamsodh 204 views 15 comments 0 points Most recent by Karyn Kurland-Oracle Fusion Service -
How to Enable Proration of One-Time Charges when Subscriptions are created from OMSummary: We have a requirement to enable the Enable Proration check box on the Chrages/Pricing tab at Subscription Product level. Is there any way to check this check bo…Rinku_Yadav 27 views 1 comment 0 points Most recent by Claudiu Mindruta-Support-Oracle Subscription Management
-
How do I configure auto approval on NIR from Items imported from a specific Spoke System?How do I configure auto approval on NIR from Items imported from a specific Spoke System? While these items are approved automatically, the rest of the items should go t…
-
Hi Team,Do we have HDL or API solution available to load DFFs under Performance document.Hi Team, Do we have HDL or API solution available to load DFFs under Performance document additional information field area? If so, can you please share sample HDL file/…Prasad Singamaneni-Oracle 11 views 1 comment 0 points Most recent by Neelakanta-Oracle Performance Management
-
How to upload Time card for entire week for multiple users in Oracle Fusion ApplicationI'm able to upload Timecard for one user for one day using this template, "METADATA|TimeRecordGroup|ResourceType|TcStartTime|TcStopTime|GroupType|PersonNumber|Assignment…ChugilC 21 views 4 comments 0 points Most recent by Karyn Kurland-Oracle Payroll and Global Payroll Interface (GPI)
-
What is the Base table for Activities Subtab under ContactsSummary: What is the Base table for Activities Subtab under Contacts as shown in the screenshot. We want to create a report based on Inbound call traffic from Contacts r… -
E-Invoicing requirements for Belgium local authorities for 2026 implementationWe have E-Invoicing requirement for Belgium region, Is oracle providing any solution for 2026 Implementation.
-
Created task not getting displayed on Activities panel.Summary: Hi @Edson Junior, Oracle We have created task from Service center, but created task does not appear on Activities panel which is present on service request. som…
-
How to upload Timecard for entire week/multiple users in Oracle fusionSummary: I'm able to upload Timecard for one user for one day using this template, "METADATA|TimeRecordGroup|ResourceType|TcStartTime|TcStopTime|GroupType|PersonNumber|A…