Category 235
Discussion List
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Schedule officer RoleSummary: We have created a schedule officer role to give access to the schedule officer in each department, The schedule officer should be able to upload leaves on behal…
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rollback a specific commit in VBS Redwood Fusion (from main branch)Dear Experts, Main branch is having final code which user wants to deploy to prod but in between business requested to remove a specific change from code . example as pe…Oracle PaaS Consultant-Oracle 28 views 2 comments 0 points Most recent by Girish_Kulkarni_123 Fusion Service
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Problem description panel title in service centerHow to change the title of the problem description panel in the detail page?
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Selective Message History Forwarding in Service CenterHi CCC, we already have the setup in place that allows the message history to be carried over in each reply on Service Center. The issue is that our client would like to…
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I want to fetch Primary PPS values in DCL Field how to create and what filters I have to useSummary: Content (please ensure you mask any confidential information): For Primary PPS i want to send an approval notification, for that I am trying to create a DCL fie…
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Auto Approval of goals when only status of the goal is updatedThere is a requirement from Business that the goal should not go for approval when only the status of the goal is changed. But when there is any other update done on the…Karthik Subramanya V B 13 views 1 comment 0 points Most recent by Karyn Kurland-Oracle Fusion Service
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How to Configure Case Object NotificationThis document guides a customer to configure Case object to send a notification to a resource when he/she is added to a Case. Login to App Composer Create and enter in a…Edson Junior, Oracle 39 views 3 comments 2 points Most recent by Edson Junior, Oracle Fusion Service
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How to show Install Base Asset (SCM Object) in Service Request (CX) as Sub tabHi, We have a requirement to show Install base asset as sub tab in Service Request. Service Request resides in CX application, while install base asset in SCM applicatio…
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What’s New in 25B – Highlights by ModuleWe’re excited to share some of the key enhancements from the 25B release that can help your teams work smarter and deliver great service. Below are some updates grouped …
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Recommendation of Knowledge articles to employeesHello Team, In HR Help Desk, when an SR is assigned to an agent the agent gets a view of associated/related/recommended knowledge articles accordingly. Likewise, rather …
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Unable to create Object TriggerUsing this trigger i want amount field to default 0 amount in the Cost tab of proposal but i am getting error.Unzela Khan 17 views 1 comment 0 points Most recent by Dumitru Grosu - Support-Oracle Fusion Service
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Parellel approval for intercompany journals is not working as expectedHi Team, We have enabled the parellel approval for intercompany journals and the 1st approver is approved and the 2nd approver is rejected. As per the functionality when…ChittiKrishna 9 views 4 comments 0 points Most recent by ChittiKrishna General Ledger & Intercompany
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Predefined Message Templates in Service CenterHi, our client would like to have some preconfigured response templates to use in the message section of Service Center, in order to avoid writing emails from scratch ea…
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Data of ANC_PER_ABS_ENTRY_DTLS table is inconsistentWe have a requirement where a custom BI report used to extract the annual accrual entitlement for the Absence Plan called Wellness Days. The report is run annually. The …
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How to cancel failed Field Service Work OrdersSummary: Unable to cancel Field Service Work Order that errored. Content (required): Please refer to the screenshot where the Work Order failed to create Activity becaus…Sankalp Damele 31 views 1 comment 0 points Most recent by veerendranath pulivarthi-Oracle Fusion Service
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Advanced filters on custom Dynamic choice list field is not filtering data in Redwood work order.Summary: We have created one custom DCL for address sites and included filters using bind variable in work order object. It's working as expected in ADF, but in redwood …
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ORA_SVC_OMNI_MARK_UNAVAILABLE_ON_BROWSER_INACTIVITY in Redwood shows a wrong message. Can we edit?Summary: We have set ORA_SVC_OMNI_MARK_UNAVAILABLE_ON_BROWSER_INACTIVITY to Yes and ORA_SVC_OMNI_BROWSER_INACTIVITY_TIMEOUT to 60 for an SR opened to ensure that no mess…
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User is unable to edit the category in responsive requisition page.Summary: Category is not Editable in responsive requisition page, but user is able to edit the category in classic page. Content (please ensure you mask any confidential…uppara kiran-Oracle 13 views 1 comment 0 points Most recent by uppara kiran-Oracle Self Service Procurement
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Fusion HCM, Notification page (bell icon) - Dismiss button logic from backendFusion HCM, Notification page (bell icon) has FYI tasks and for them we see Dismiss button. I need help on how to identify the button clicked or not. My requirement is t…
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I can't see the account when creating a work order field serviceSummary: I can't see the account when creating a work order field service Content (please ensure you mask any confidential information): We have created several accounts…
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CSV file import format error for task: Configuration tax optionsCurrently receiving an invalid file format error when attempt to Import a CSV file for Task " Mange configuration Tax Options" despite file being in CSV format. Seeking …
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How to use Charges option in oracle fusion receivable transactionBusiness wants to use Charges functionality in oracle fusion receivable transaction, does anyone has any idea how to use this option?
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query for exit and entry dates of positions occupied by each employe that applied for a requisitionSummary: Hi all , I came across a requirement : to pull the position entry and exit dates in the date range of application submission date of all the persons who applied…Vishwanath 11 views 0 comments 0 points Started by Vishwanath Reporting & Analytics for Fusion Service
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How to Handle Dynamic Field Data from API Endpoints in Fusion Help DeskHi Community, Our colleague @Tobi Durojaiye-Oracle has provided a tutorial on handling dynamic field data from API endpoints in Fusion Help Desk. Let's thank Tobi for hi…Edson Junior, Oracle 121 views 3 comments 1 point Most recent by Edson Junior, Oracle Fusion Service
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createI have created a custom ESS job which calls the BIP where bursting is enabled. When ESS job errors due to one of the following reasons No data found for the query Proble…Srinidhi Krishnan 12 views 1 comment 0 points Most recent by veerendranath pulivarthi-Oracle Fusion Service
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No data on Categories for Service RequestsSummary: There is no data visible on category field on service request details page Content (please ensure you mask any confidential information): Hello experts, I have …
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Document of records approval work flow is getting overlapped.Hi Team, We have two approval rules for Document of records, One for employee and one for HR. When the HR submit the DOR it should be auto approved and When Employee sub…xbyz-Oracle 11 views 1 comment 0 points Most recent by Claudiu Postolache-Support-Oracle Human Capital Management
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Export to excel as .xlsx instead of .xlsIn Manage Invoices page if we search any invoices we have a 'Export to excel' button, When we click the option it'll download a export.xls file with the details. We are …
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Service Centre - How to filter Assign to based on queue?Summary: Hi @Edson Junior, Oracle, We have Assign To standard field in Service Request. But in dropdown it is showing all the resources. But we want see only queue membe…
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Guidance Needed: Differences Between ODI 12c and 14c for MigrationHello everyone, I'm currently working on a migration project from ODI 12c to ODI 14c, and I'm looking for documentation or resources that summarize the key differences b…