Category 235
Discussion List
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Can we have expense reports module on mobile?Can we have expense reports module on mobile? If yes, what is the pre requisite? Can we use all features? -
I can't see the account when creating a work order field serviceSummary: I can't see the account when creating a work order field service Content (please ensure you mask any confidential information): We have created several accounts… -
Exploring 25A Enhancements to the cx-svc-sr-create Fragment: What’s New and ImprovedIn this how-to article, I demonstrate how to use the improved cx-svc-sr-create fragment in Oracle Visual Builder Studio to make creating service requests easier for you.… -
Warranty Field Missing on Asset Default PageSummary: The Warranty field is not visible under Service > Assets > Default Page for an Asset, unlike in the demo instance. Please guide us we really need this supplier …
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Create Customer Statements Error: Identify incorrect email address in customer metadataSummary: Create Customer Statements ends with warning/error. The job log has no information to identify the error - it just shows rows and rows of the same message, as s…
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Unable to create a SubscriptionSummary: I am facing an error while creating a subscription in Subscription Management. I have already added the Legal Entity in the system, but the error still persists…User_5FJ4I 19 views 1 comment 0 points Most recent by Raymond Li-Support-Oracle Subscription Management
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How to in edit internal note in service center?Summary: Hi @Edson Junior, Oracle, We have compose internal smart action (OOTB) but we don't have option to edit that note. Could you guide us if we can make this note e…
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How to show only queue memebrs in assign to smart action?Summary: Hi @Edson Junior, Oracle We have Update Assign to Smart action in Service request. Here it s showing the list of all the resources. but we want to show on queue…
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Display dashboards in HR Help DeskWe have agents and administrators who receive requests from the HR help desk when they click on the Dashboard icon and this is not the best information, but it has been …
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Processing Electronic Invoices through CMK (Format - ZugFeRd, XRechnung)Hi Connects, As part of implementation project of 'Processing Electronic Invoices through CMK' functionality for Germany and Malaysia country, we are taking following ap…Jiten Jataniya 68 views 5 comments 1 point Most recent by Jiten Jataniya Payables, Payments & Cash Management -
How to set workflow process for review and approve articles in B2B knowledge management?Summary: How to set workflow process for review and approve articles in B2B knowledge management? Content (required): Workflow process for review and approve articles in…
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AP Invoice Image Attachment Link from Local FolderHi Team Requirement - Client will save all the invoice attachments received from vendors to their respective local machine Client wants to have a hyperlink on AP invoice…Jiten Jataniya 14 views 2 comments 0 points Most recent by Jiten Jataniya Payables, Payments & Cash Management
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Object workflow email response doesn't reach B2BSummary: Object workflow was used to send email notification to customer upon Service Request record creation. Once the customer replies to it, the email sent out doesn'…
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service return default ship dateSummary: We have an issue where we have an item that is being returned, we return this via the service module and when we do this, we create a ship line in the part deta…Simon McDermott - Apps Associates 23 views 1 comment 0 points Most recent by Daniel Placinta -Support-Oracle Fusion Service
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Is it best practice to schedule Create Accounting till the end of the month and no further?How are the budget/accounting periods impacting when scheduling create accounting? We are wondering if we can schedule out create accounting a year out or so, just to ma…abbymartin53 32 views 5 comments 0 points Most recent by Deepak Singal Subledger Accounting & Accounting Hub
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Fusion Service Cloud Redwood - Save Record Action chain is not working on SR Edit LayoutHi All, The Save Record Action chain in Fusion Service Redwood is not working as expected. Use case - We have requirement to store the Service Request details into datab…
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BPM Approval Notification ServiceRequestDetails Deep Link redirecting to Classic ADF UIIn Service request, we are triggering BPM Approval flow from Redwood layout but in approver notification the SR Details page deep link is navigating us to classic ADF la…
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Product BOM in B2B Sales or ServiceHi community! is there some way in the Product Catalog to have a parent product that has two or more child products? An example would be bedroom set, that would contain … -
Unable to request access to an account on My Oracle Cloud Services(MOCS)Summary: Unable to request access to an account on My Oracle Cloud Services(MOCS) using Subscription ID and Account Name. Content (please ensure you mask any confidentia…
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Insert Date/Number DFF Fileds via FBDI Template to HZ_PARTIES.How we can add Date, Number DFF attribute value to HZ_PARTIES via FBDI Template. Because currently we are able to insert only Character Attributes DFF value via FBDI Is …
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Fusion Service Release CenterFusion Service Center 25A Are you ready for Fusion Service Center 25A release? I am leveraging Oracle Generative AI to help summarize the 25A features for quick referenc…
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Service Centre - In Compose Email not all account contacts show upSummary: Hi @Edson Junior, Oracle When “composing an email, in the to/cc/bcc field the list of "Account Contacts" is not complete – it seems it contains just a few, this…
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Remove specific Infolets from Infolet section without Agents / Managers interference.Summary: Remove specific Infolets from Infolet section without Agents / Managers interference. Content (please ensure you mask any confidential information): We need to …
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The milestone is not displaying in the service requestSummary: The milestone is not displaying in the service request, even though the milestone configuration has been completed. Content (please ensure you mask any confiden…
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How to attach the report output into the notification of document of records approval.How to attach the report output into the notification of document of records approval.Athar Hussain 12 views 1 comment 0 points Most recent by Melinda Uhland-Oracle Reporting and Analytics for ERP
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How to configure create task in Service Centre?Summary: Hi @Edson Junior, Oracle We have create task smart action in Service center. when we are trying to create task from service center and selection action type as …
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Added Button SR foldout/sub-view extensible actions layout is not getting refreshed.Summary: Hi @Edson Junior, Oracle, We have add button in SR foldout/sub-view extensible actions layout on Sr Edit Page. we have to show button with icon and count of att…
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How to hide dashboard icon from Service request List Page?Summary: Hi @Edson Junior, Oracle we have dashboard icon on service request list page and we want to hide it. Could you pls guide us how to hide it? Content (please ensu…