Category 235
Discussion List
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rollback a specific commit in VBS Redwood Fusion (from main branch)Dear Experts, Main branch is having final code which user wants to deploy to prod but in between business requested to remove a specific change from code . example as pe…Oracle PaaS Consultant-Oracle 11 views 1 comment 0 points Most recent by Oracle PaaS Consultant-Oracle Fusion Service -
REMINDER: CX Solution Overview Demos This Week!Register today for our CX Solution Engineering led Solution Overview Demos this week on January 15th & 16th across our Marketing & Sales Unification, Revenue Transformat… -
Has any one used Redwood UI in Oracle Fusion service? Is it recommended for new implementation?Summary: Need to know if we should enable and use Red Wood UI in new implementation for Fusion Service Content (please ensure you mask any confidential information): Loo… -
Is it possible not to clone the Security Console?During a refresh environment, i.e. P2T clone, is it possible not to involve the security console or at least the Job Role name of users?
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Oracle ADF Desktop Integration Excel Add-in giving error (CMP-1005576)Summary: Issue is that Oracle ADF Desktop Integration Excel Add-in is not working and giving the error "You don't have access to export data. (CMP-1005576)". It was work…
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How to Update the EFF in Fullfilment Lines Using SOAP UI - Getting Integration Context Code ErrorWe are trying to use OrderFulfillmentResponseService WSDL using processFulfillmentResponse operation to update fulfillment line EFF without changing the revision, but we…
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We cannot see the notification details,who approved details from Process CloudHi, When a confirmation email is sent to more than one person in Process Cloud, we need information about who approved it. How can we learn?
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How to Enable Proration of One-Time Charges when Subscriptions are created from OMSummary: We have a requirement to enable the Enable Proration check box on the Chrages/Pricing tab at Subscription Product level. Is there any way to check this check bo…Rinku_Yadav 31 views 1 comment 0 points Most recent by Claudiu Mindruta-Support-Oracle Subscription Management
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How do I configure auto approval on NIR from Items imported from a specific Spoke System?How do I configure auto approval on NIR from Items imported from a specific Spoke System? While these items are approved automatically, the rest of the items should go t…
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Hi Team,Do we have HDL or API solution available to load DFFs under Performance document.Hi Team, Do we have HDL or API solution available to load DFFs under Performance document additional information field area? If so, can you please share sample HDL file/…Prasad Singamaneni-Oracle 21 views 1 comment 0 points Most recent by Neelakanta-Oracle Performance Management
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How to upload Time card for entire week for multiple users in Oracle Fusion ApplicationI'm able to upload Timecard for one user for one day using this template, "METADATA|TimeRecordGroup|ResourceType|TcStartTime|TcStopTime|GroupType|PersonNumber|Assignment…ChugilC 22 views 4 comments 0 points Most recent by Karyn Kurland-Oracle Payroll and Global Payroll Interface (GPI)
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Created task not getting displayed on Activities panel.Summary: Hi @Edson Junior, Oracle We have created task from Service center, but created task does not appear on Activities panel which is present on service request. som…
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How to upload Timecard for entire week/multiple users in Oracle fusionSummary: I'm able to upload Timecard for one user for one day using this template, "METADATA|TimeRecordGroup|ResourceType|TcStartTime|TcStopTime|GroupType|PersonNumber|A…
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Redwood outlook addin - share email layout missing informationHello Team, i'm configuring the new CRM addin for outlook and i have a few iussues - if maybe you can assist - 1. when i open the addin from email - (and i use a contact…
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HR helpdesk custom field to populate in standard coverage template to setup a milestoneSummary: We have created a custom field called complexity in create service request page in classic helpdesk, How can we enable the same filed in standard coverage templ…Saritha Vallala-Oracle 21 views 2 comments 0 points Most recent by SrikarVishnubhotla Fusion Service
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Exploring 25A Enhancements to the cx-svc-sr-create Fragment: What’s New and ImprovedIn this how-to article, I demonstrate how to use the improved cx-svc-sr-create fragment in Oracle Visual Builder Studio to make creating service requests easier for you.… -
Warranty Field Missing on Asset Default PageSummary: The Warranty field is not visible under Service > Assets > Default Page for an Asset, unlike in the demo instance. Please guide us we really need this supplier …
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Create Customer Statements Error: Identify incorrect email address in customer metadataSummary: Create Customer Statements ends with warning/error. The job log has no information to identify the error - it just shows rows and rows of the same message, as s…
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Unable to create a SubscriptionSummary: I am facing an error while creating a subscription in Subscription Management. I have already added the Legal Entity in the system, but the error still persists…Fareeha Altaf 21 views 1 comment 0 points Most recent by Raymond Li-Support-Oracle Subscription Management
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How to in edit internal note in service center?Summary: Hi @Edson Junior, Oracle, We have compose internal smart action (OOTB) but we don't have option to edit that note. Could you guide us if we can make this note e…
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How to show only queue memebrs in assign to smart action?Summary: Hi @Edson Junior, Oracle We have Update Assign to Smart action in Service request. Here it s showing the list of all the resources. but we want to show on queue…
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Display dashboards in HR Help DeskWe have agents and administrators who receive requests from the HR help desk when they click on the Dashboard icon and this is not the best information, but it has been …
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How to set workflow process for review and approve articles in B2B knowledge management?Summary: How to set workflow process for review and approve articles in B2B knowledge management? Content (required): Workflow process for review and approve articles in…
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AP Invoice Image Attachment Link from Local FolderHi Team Requirement - Client will save all the invoice attachments received from vendors to their respective local machine Client wants to have a hyperlink on AP invoice…Jiten Jataniya 12 views 2 comments 0 points Most recent by Jiten Jataniya Payables, Payments & Cash Management -
Object workflow email response doesn't reach B2BSummary: Object workflow was used to send email notification to customer upon Service Request record creation. Once the customer replies to it, the email sent out doesn'…
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service return default ship dateSummary: We have an issue where we have an item that is being returned, we return this via the service module and when we do this, we create a ship line in the part deta…Simon McDermott - Apps Associates 31 views 1 comment 0 points Most recent by Daniel Placinta -Support-Oracle Fusion Service
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Is it best practice to schedule Create Accounting till the end of the month and no further?How are the budget/accounting periods impacting when scheduling create accounting? We are wondering if we can schedule out create accounting a year out or so, just to ma…abbymartin53 51 views 5 comments 0 points Most recent by Deepak Singal Subledger Accounting & Accounting Hub
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Fusion Service Cloud Redwood - Save Record Action chain is not working on SR Edit LayoutHi All, The Save Record Action chain in Fusion Service Redwood is not working as expected. Use case - We have requirement to store the Service Request details into datab…
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Product BOM in B2B Sales or ServiceHi community! is there some way in the Product Catalog to have a parent product that has two or more child products? An example would be bedroom set, that would contain … -
Unable to request access to an account on My Oracle Cloud Services(MOCS)Summary: Unable to request access to an account on My Oracle Cloud Services(MOCS) using Subscription ID and Account Name. Content (please ensure you mask any confidentia…