Category 235
Discussion List
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Request for Confirmation on SOAP to REST API Equivalents in Fusion 25CHello Team, Please note that we are building a VBCS page for Direct Debit functionalities using Fusion API calls. Based on our findings, below are some of the SOAP APIs …Srinivasa Vallabha-Oracle 12 views 2 comments 0 points Most recent by Srinivasa Vallabha-Oracle Receivables & Collections -
Telephony integration in Service Center with the Redwood User Experience using UI Events FrameworkTelephony partners and Systems Implementers can leverage the UI Events framework to integrate the media toolbar in Service Center with the Redwood User Experience. UEF (… -
1Export and Import Standard lookups from one instance to anotherSummary: Is there anyway of importing standard lookups from one instance to another? For example i would like to export and import the lookup items for ORA_SVC_CASE_CONT…
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Review Budgetary Control BalancesReview Budgetary Control Balances Hello, please i need support to get THE VIEW OR TABLE that build Review Budgetary Control Balances and build a query as data model TO S…
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what is the implications when we enable the Oracle SOA Suite as high in Manage Audit PoliciesWhen there any change done in BPM approval rules, we can be able to get the audit report from Oracle SOA Suite. for that Oracle suggested to enable the oracle SOA Suite …
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Bulk Import Knowledge Articles in Redwood Fusion ServiceWe have on old database of articles that we'd like to migrate to Oracle Fusion Service for use in Service Requests. Manually creating each article one at a time, is quit…
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Increase test window for standard quarterly cadenceDoes anyone know of have any experience with increase the test window that's offered by Oracle from 2 to 3 weeks at all? Trying to see if we can do so to give our teams …Benjamin Coomber - UNN 1 view 2 comments 0 points Most recent by veerendranath pulivarthi-Oracle Fusion Service
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Rest API is throwing validation errorRest API is throwing validation error (to provide at least item number, item description, keyword as input) . We need an API to help us achieve this requirement. We are …
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Rest API is throwing validation errorRest API is throwing validation error (to provide at least item number, item description, keyword as input) . We need an API to help us achieve this requirement. We are …
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Clarification Required on Asset Transfer Between Business Units and Depreciation ResetDear Support Team I would like to escalate the following scenario for your clarification and assistance: We have a requirement to transfer an asset from one Business Uni…User_SC0GZ 22 views 2 comments 0 points Most recent by Ed Gomez-Support-Oracle Subscription Management
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Is there a way to verify emails via REST API?Summary: We need a report with the status of delivered emails, Content (please ensure you mask any confidential information): Hi, We need a report with the status of del…
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How to hide dashboard icon from Service request List Page?Summary: Hi @Edson Junior, Oracle we have dashboard icon on service request list page and we want to hide it. Could you pls guide us how to hide it? Content (please ensu…
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How to Configure Add button in service centre Edit Page?Summary: Hi @Edson Junior, Oracle On SR Edit Page we have some sections for Contacts and Team members which are OOTB. Similary, we want to configure sections for child o…
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How to add custom field(s) to the landing page in Redwood Service Center, Help Desk or Case MgmtOverview In this article, we are providing steps on how to add a custom column to the landing page. The principles shared in this article can be applied to the Fusion Se… -
Need Work order audit Backend tableSummary: Greetings, We need to extract report on the Work order audit record to understand several updates done on the Work order for data analysis. We are looking for t… -
Clarification on Redwood Adoption Policy and Classic UI Deprecation in 25C Environment Details:Product: Oracle Fusion Cloud HCM Current Version: 25B Query Regarding Version: 25C Business Impact: Our organization is in the process of strategic planning for the mand…Victoria Schrader-Montgomery 63 views 4 comments 1 point Most recent by Showstopper09 HCM Communicate
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Case Management - How is it categorized? Service? Help Desk? Other?Hi all, just wondering. Working specifically with Cases, it seems that it falls between the cracks with documentation. Even here in the forums there isn't a specific "Ca… -
How to set a field value when the value of another field changesSummary: Hi community, I would like to set the value of “Category” when an Asset is selected. Note that “Category” is a custom field. I was trying to use a event listene…
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Custom Timekeeper role in OTL who can manage the particular manager's reporteesHi Everyone, We have a requirement of building Custom Timekeeper role in OTL who can manage the particular manager's reportees and their work schedules. I have created t…
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Is There a Way to Print Out a Blank Purchase Order Form?One of our users has asked if there is a way to print a blank hard copy of the purchase order form in case of an emergency. Users would fill out the relevant information…
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Dynamic skills and grow roadmapSummary: Can you direct me to the location of the dynamic skills and grow development roadmap so I can see what is upcoming please? Content (please ensure you mask any c…
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Add Formatting and Image Insertion Options to Initial Help Desk Request CreationSummary: When creating a service request in HR Help Desk, there’s no ability to format text or insert images (such as screenshots) directly into the Detailed Description…
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Mapping a "Dynamic Choice List"(DCL) field Value to a "Text" Field in Custom ObjectSummary: In our custom object "Plan Review", we have a Dynamic Choice List (DCL) field called Supervisor, which is related to the standard 'Resource' object and displays…
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Unable to enter the one-time Address in work orderSummary: Hi Everyone, When I try to create a Field Service work order in Fusion, the one-time address page does not appear, and I'm unable to add a one-time address.Rechal_Shiny 21 views 2 comments 0 points Most recent by Radhika Abhyankar-Support-Oracle Fusion Service
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Redwood - How to increase Characters limit of Problem description field in Service request?Summary: Hi @Edson Junior, Oracle we have problem description field in Service Request Edit page. currently it is showing the limit of 1000 characters, but we want to in…
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Fusion Cloud -Unable to add a new line for an existing AR invoice using REST APISummary: We are trying to add a new line to the existing 'Incomplete' AR invoice for both Manual and DOO sources. We are getting error:400Bad Request. Content (please en…
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Brainstorming: Implementing approvals using queuesSummary: Basically we want to try replicating branching of BPM Approvals but using Help Desk queues instead. To clarify, this is NOT a question about "Approvals for Help…
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update DFF more than Segment30 in FBDISummary: In the current FBDI customer template, we have observed that some DFF attribute options are visible , but only a limited number can be seen . For example in the…NileshVoyix 11 views 1 comment 0 points Most recent by Steve Garvert-Support-Oracle Receivables & Collections
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Can we include hyperlinks in action plans in case management?Hello Team, We are trying to have the user to redirect to the change assignment page and currently we can paste it directly; but we are unable to include the hyperlink. …Rajaraman Subramanian 11 views 1 comment 0 points Most recent by Lori W-Support-Oracle Fusion Service
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What is the logic of defaulting Return from and ship addresses in Part Details page? (SR Classic UI)Summary: When we create a return for repair or parts exchange the the return from and ship to addresses are defaulting to addresses which are not match the current asset…