Category 235
Discussion List
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DeprovisioningI read around the forum that deprovisioning is opposite of role mapping we have implemented for provisioning. Thus, if we have a user that meets criteria then they recei… -
Page Unresponsive on Payment UIWe have had multiple users that have gotten the below error in Manage Payments. We have cleared cache, shutdown/restart, deleted user data folder in Google folder. This …abbymartin53 62 views 4 comments 0 points Most recent by JeffNZ Payables, Payments & Cash Management
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Fusion Cloud -Unable to add a new line for an existing AR invoice using REST APISummary: We are trying to add a new line to the existing 'Incomplete' AR invoice for both Manual and DOO sources. We are getting error:400Bad Request. Content (please en…
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How do I raise an idea for Case Management?Documentation on Case Management brings me to Fusion Services on Customer Connect. The Idea Lab link on this homepage is dead: https://community.oracle.com/customerconne… -
Create Sub tab related SR for Service RequestSummary: Hi All, I need to implement a related SR subtab for Service Request, where user can create SR with a button. Can you pls let me know if I can use existing OOTB …Anjanah Ganapathy G S S 21 views 1 comment 1 point Most recent by Edson Junior, Oracle Fusion Service
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Custom status for Work Orders in Fusion ServiceSummary: Hi, We want to add additional status values for Field service Workorders. What are the possible ways to have the new custom status values? ONe of the possible w…
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Oracle Fusion Service 24C Extensibility Features Highlight | Be Release ReadyWelcome to the 24C Fusion Service Center Extensibility Release Highlight. This document provides an overview of the features introduced in Oracle Fusion Service's 24C re… -
Need to Know if Custom Pages and VBCS Pages work after Redwood UpgradeSummary: Our Fusion application is 24B. We have many Custom and VBCS pages in our PRM module. We would like to know if we upgrade our instance to Redwood, will the custo…Vairasundar_1997-Oracle 21 views 1 comment 0 points Most recent by Priscila Terazawa - Support-Oracle Sales
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How to Configure Add button in service centre Edit Page?Summary: Hi @Edson Junior, Oracle On SR Edit Page we have some sections for Contacts and Team members which are OOTB. Similary, we want to configure sections for child o…Pratibha AdhavLTIMindtree 23 views 1 comment 1 point Most recent by Narendra More-Support-Oracle Fusion Service
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Redwood:Is there any way to add new custom source to service address source on work order objectRequirement is to add one more new LOV for custom source to service address source field on work order object and based on LOV value we have to update service address. I… -
Can we have Fusion Notifications with Load & Error status for Process Electronic Bank Statements JobSummary: The client wants to receive notification (with the status) for each bank statement file processed by the Process Electronic Bank Statements job . Is there a see…Soumya Saswat-Oracle 11 views 1 comment 0 points Most recent by MiaM-Oracle Payables, Payments & Cash Management
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Custom Smart Action for Activities is not available in Next Gen Service LayoutsSummary: Summary: Hi, I have created a custom smart action for object function called 'Create Lead' for both Sales and Service applications. I am able to access the smar… -
Why same value coming at bill-to and ship-to customer tax reg number filed when we have separate numSummary: For a Customer i have provided "taxpayer identification number" at header level but for this customer there are two different sites(bill-to and ship-to) with di…
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Customer needs to update a custom Lookup using webserviceSummary: We are implementing it and the client needs to maintain this lookup by webservice. using the documentation provided for API's Rest I found this get: https://doc…Jefferson de Laureano 41 views 1 comment 0 points Most recent by Lisa Wilkes-Support-Oracle Fusion Service -
Setting multiple email channels for multiple Business UnitsSummary: We need to set up email channels for multiple business units, each representing different companies. Example : Business unit one : Vision insurance Company Busi…Pearl Akondor 31 views 4 comments 0 points Most recent by Radhika Abhyankar-Support-Oracle Fusion Service -
How can I Convert Excel file to csv via OIC?I have no idea about the file conversion from excel to csv in OIC application.Krishna Kumar v 51 views 2 comments 0 points Most recent by AlokKumar Integration Cloud HR Guides and Templates -
How to create B2B SR through Inbound Email?Summary: Hello Experts, can anyone share setup document to crate B2B Service Request with Inbound email? Content (required): We are planning to utilize Service Request m…Umer Khitab 81 views 10 comments 0 points Most recent by Radhika Abhyankar-Support-Oracle Fusion Service
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Rename label from "Internal" to "Finance"Hi, We have a customer requirement to change "Internal help desk" wording to "Finance Help Desk" . I managed to find this document but this is not helpful. It would be g… -
HCM Benefits- Tax type code to use for pre-tax amountHello ,, We are currently setting up standards rates in the Benefits , to which we have to add 9% of taxes. That part will be handle by the elements on the payroll modul…
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Redwood- Is it possible to add service center link in the header section of work order?Summary: Is it possible to add service center link in the header section of work order? Content (please ensure you mask any confidential information): In redwood work or…
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Dynamic where clause in Value set based on form value in Oracle Service ModuleSummary: Dynamic where clause in Value set based on form value in Oracle Service Module We have requirement to create Table type value set where using Dynamic where clau…
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Dynamic Table type Value sets referring Where Clause Form DataSummary: How to create Table type Value set Dynamically, in the Where Clause refer Form Data. Example: in Service Request Module, we have to Create LOV based on Table ty…
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Has anyone encountered the inability to display previously used tasks in FSM?For example, we would type in 'manage' in the search field and be presented with a number of previously used tasks displayed. We only noticed this after our upgrade to 2… -
department LOV based on login employeeHi, We need to customize the dedpartment LOV based on the login employe department and we have a hierarchy defined in the application, we need to configure based on that…Nalsoft Pvt Ltd 22 views 1 comment 0 points Most recent by Narendra More-Support-Oracle Fusion Service
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Approval from Email triggered from Object workflowSummary: We have a custom approval flow in Service Request object , and when the Service request is submitted (Custom button click), it will change the value of custom s…Jaison Joseph-Oracle 21 views 2 comments 0 points Most recent by Jaison Joseph-Oracle Fusion Service
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Retrieve customers and their sites from AR to salesSummary: Retrieve customers and their sites from AR to sales to be able to see all the contacts related to each site Content (please ensure you mask any confidential inf… -
Fastconnect connect to Oracle BICC APIs and Oracle BIP APIs from AWS accountsWe are trying to use APIs to extract PVOs with frequency less than 1 hour. So we would like to know if we can use Fastconnect connect to Oracle BICC APIs and Oracle BIP …
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Telephony integration in Service Center with the Redwood User Experience using UI Events FrameworkTelephony partners and Systems Implementers can leverage the UI Events framework to integrate the media toolbar in Service Center with the Redwood User Experience. UEF (… -
How to fire Notification on based on Value change in Service centre?Summary: Hi @Edson Junior, Oracle, In Service Request Edit Page, We have on Generate_otp_c field which is of checkbox type will return true and false values. For that, I…Pratibha AdhavLTIMindtree 12 views 1 comment 0 points Most recent by Edson Junior, Oracle Fusion Service
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24B Fusion Service Center Extensibility HighlightsWelcome to the 24B Fusion Service Center Extensibility Release Highlight. This document provides an overview of two extensibility features introduced in Oracle Fusion Se…