Category 235
Discussion List
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Security privilege to allow "Create Note" for a userSummary: a new user is not able to create notes in "contact" screen. Content (required): I want to give the privilege to a specific user to be able to create notes in th… -
How to Configure Case Object NotificationThis document guides a customer to configure Case object to send a notification to a resource when he/she is added to a Case. Login to App Composer Create and enter in a…Edson Junior, Oracle 130 views 11 comments 3 points Most recent by Edson Junior, Oracle Fusion Service -
How to add a field in the page under Service->Service Profiles->Account 360->Assets tabSummary: Hi @Everyone, I need to achieve the below requirement, Does Anyone have any idea how to fulfil the requirement and please provided me the details steps and navi… -
As Social network is sunset, how to integrate Microsoft teams with Fusion using Boomi PlatformIs it only possible to integration Fusion- Microsoft teams using OIC or can we use DellBoomi aswell? If so, can you please provide configuration document.
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How to expose the 'Messages' and 'Team'tab as panel in Redwood UI Service RequestSummary: We are migrating our customization from Classic to Redwood UI. I was able to configure items on the Service Request object but I can't find the 'Team' and 'Mess…
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Preenchendo o campo com o IEGostaríamos de saber se é possível deixar o preenchimento do campo da Inscrição Estadual dos clientes como obrigatório, caso informado que o cliente é Contribuinte.
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How to set E-Mail Channel in Messaging Tab as default?Summary: In the messages subtab of Service Request Object I want the E-Mail-Channel to be set as default. Content (please ensure you mask any confidential information): …Matthias Wulf 13 views 3 comments 0 points Most recent by veerendranath pulivarthi-Oracle Fusion Service
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Inclusion of flags at page level for feedbacksSummary: Hello Team, With respect to touchpoints, is there any way to include a flag at a page level to identify negative feedback given during feedback sessions? Kindly…Rajaraman Subramanian 12 views 3 comments 0 points Most recent by Radhika Abhyankar-Support-Oracle Fusion Service
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Auto-populate "Original Request Number" and relationship when copying SRHi, is it possible to automatically populate the "Original Request Number" field in Service Center when copying an SR, without having to fill it in manually? Also, is it…
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SR is getting created when replying to the notification from object work flowSummary: Refered the guidelines provided in the document below, but its not working. Still a new SR is being created when any of the contacts under that SR reply to the …Mohit Thomas 43 views 5 comments 0 points Most recent by Radhika Abhyankar-Support-Oracle Fusion Service -
Urgent: Need Guidance on Logging SR Automatically from Customer Emails in Fusion CX RedwoodWe urgently require your guidance on setting up an automated Service Request (SR) creation mechanism in Oracle Fusion CX Services (Redwood UI) when a customer sends an e…
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AI Features(Service Request Similarity, Service Request Classification) are available in Portuguese?Summary: We are trying to implement these AI features to our customer who using Portuguese Language, but these AI features only available in English language. We wanted …Satyavani Gundumogula-Oracle 26 views 3 comments 0 points Most recent by D Yetter-Oracle Fusion Service
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Date Shift issue in Oracle Fusion UI Due to Time Zone conversionWe are facing an issue when date passed into Oracle fusion application UI via FBDI or API (for example 06-27-2025) is being converted and displayed as 06-26-2025 19:00:0…
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Issue with "Create Generic Work Order" Page in Redwood UISummary: Hi Team, We are currently facing an issue with the "Create Generic Work Order" page in the Redwood UI. When clicking the option to create a generic work order, …
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Enable complete button without clicking on edit distributions in account coding workflowIn app notification Complete button is disabled until we click on Edit Distributions and click on save or save and close or cancel on pop up window. We want the Complete…Amol Shinde 21 views 1 comment 0 points Most recent by Kate D.B-Oracle Payables, Payments & Cash Management -
Service Work order OFSC attachment description not coming from OFSC (Redwood)Summary: Greetings, We have an urgent requirement to fulfill on the redwood work order attachment field where we are not able to see the description on the attachment. W… -
MFT4U Server compatibility for Oracle fusion for Corporate card integration Instead of HTTPS ServerSummary: We are in the process of configuring corporate card integration within Oracle Fusion Expenses and have a question regarding the supported transmission protocols…
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how to use 'OPERATING LEASES' in Fusion Assets and not capitalize itWe have a requirement in our project to use 'OPERATING LEASES' in Fusion Assets and not capitalize it. Used 'Operating Lease' as the Lease Classification while creating …
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Intermittent SFTP Connection Errors with Credit Card Feeds – Anyone Experiencing the Same?Hello Community, I’d like to share our recent experience and ask if others have encountered a similar issue. We’ve successfully set up three credit card feeds in Oracle …
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One or more required receipt image is yet to be submittedSummary: Hi, Business want to complete the audit on expense report where receipts are not attached but justification is added in Expense report. We are getting the below…
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How to make attachment mandatory in service request redwood page in oracle fusion serviceSummary: We are using the Redwood UI for Service Requests in Oracle Fusion Service and want to make it mandatory for users to add at least one attachment before submitti…
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is it possible to send an email every time a specific queue is selected?Summary: we would like to send an email, when a specific queue is selected Content (please ensure you mask any confidential information): Version (include the version yo…Rosita Santosuosso 33 views 3 comments 0 points Most recent by HD - Oracle Fusion ERP-Oracle Fusion Service
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How to Bulk Update Service Request with different Business UnitsSo basically, users want to Bulk Update some details on Service Request which has been assigned to different Business Units. How can this be achieved please provide a st…
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How to map a "Dynamic Choice List"(DCL) field Value to a "Text" Field in Custom ObjectIn our custom object Project Closure, we have a Dynamic Choice List (DCL) field called Project Name, which is related to the standard 'Project' object and displays the '…
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whatsapp channel configurationwe have a requirement to create service requests from the whatsapp. After creating the SR communication between cs agent and customer should go through the whatsapp only… -
How to perform Mass Download of Document Records for a specific set of employees in a batchHi All, We need to do Mass Download of Document Records Attachments for a set of specific 4K employees. As per the customer requirement, we have to migrate the DOR Attac…Kalyan Mallick 12 views 1 comment 0 points Most recent by Kalyan Mallick HCM Spreadsheet Data Loader (HSDL)
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How to rename goal status indicator on Goals Center pageVia Manage Common Lookups, for HRG_GOAL_STATUS we have renamed 'Not Started' status to another value. However this new value is not getting reflected in the front end. A…
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Request for Trigger Development to Populate "To" Field in ForwardsHi, We have Redwood enabled, so we are using Service Center. We were wondering if it would be possible to develop a create trigger that automatically populates the "To" …
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Not able to create a PO adding Header level DFF and line level DFF in that single payloadAble to create a PO in a single payload having headers, lines, schedules and distributions. However not able to create a PO adding Header level DFF and line level DFF in…