Category 235
Discussion List
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Listen for Attachment UploadsSummary: I want to listen for attachment uploads on the Service Request object to update a flag on the record. We are implementing in Redwood and wondering if this is ac…Daniel Hales-Deloitte 27 views 2 comments 2 points Most recent by Daniel Hales-Deloitte Fusion Service -
Unable to add standard category LOV in the service entitlement matrix classSummary: Hi Team, I am trying to add the "Category" field as new conditional column in the standard coverage which is a standard field in service request object. In the …
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which business event will trigger at the time of funds checking?Need to getinformation upon which business event will trigger at the time of fundschecking while creating the prepayment invoice?Mohan Terli 13 views 1 comment 0 points Most recent by HD - Oracle Fusion ERP-Oracle Payables, Payments & Cash Management
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Can we update user timezone for all users at the same timeSummary: Is there a way to update the user timezone for all users at the same time in Oracle fusion which is usually set from user_menu>Set Preferences>Regional>Time Zon…Hriman Mandal 43 views 2 comments 1 point Most recent by HD - Oracle Fusion ERP-Oracle Fusion Applications Administration
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How to migrate data from Netsuite to Oracle FusionHello, is there anyone who has an experience with data migration from the NetSuite application to the Oracle Fusion application?Hila Maimon-Oracle 47 views 4 comments 1 point Most recent by Hila Maimon-Oracle Fusion Applications Administration -
Show Message After Account Selection (Create Service Request Page)Hi, In 25C, When I select an account on the 'Create Service Request' page, I want a message to be displayed on the same page after selecting the account. Thanks, Babasah…
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How to use Charges option in oracle fusion receivable transactionBusiness wants to use Charges functionality in oracle fusion receivable transaction, does anyone has any idea how to use this option?
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Is Oracle compatible with Outlook (new) version?I have noticed a number of times within our instance, that Oracle Fusion does not accept email approvals or drag and drop attachments from Outlook's new version. I can g…Christina O 14 views 1 comment 1 point Most recent by Andrada-Oracle Fusion Applications Administration -
How to enable attachment section on work order creation page?Summary: Hi @Edson Junior, Oracle, @Jithesh Vijayakumar-Oracle In redwood service center how users don't have any ability to attach the document while creating the work …Pratibha.Adhav 27 views 1 comment 0 points Most recent by Bodhisattwa Mukherjee-Oracle Fusion Service
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Transaction Receipt Method for Customer Payments feature is available within CollectionsAs part of Oracle 25D, the "Transaction Receipt Method for Customer Payments" feature is available within Bill Management and Collections. However, if the business choos…Rangoji Mahesh 19 views 1 comment 0 points Most recent by Jesús Vega-Oracle Receivables & Collections
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Smart text usage report in Fusion serviceSummary: I am looking for smart text usage report in the ADF in the fusion service. We have a subject area in the analytics "CRM/Help Desk - Service Request SmartText Us…Varun Thankappan 20 views 2 comments 0 points Most recent by veerendranath pulivarthi-Oracle Fusion Service
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Change Registered EmailSummary: Change Registered Email Content (please ensure you mask any confidential information): Due to company will change the domain of the email, therefore all the reg…
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How to perform Mass Download of Document Records for a specific set of employees in a batchHi All, We need to do Mass Download of Document Records Attachments for a set of specific 4K employees. As per the customer requirement, we have to migrate the DOR Attac…Kalyan Mallick 15 views 2 comments 0 points Most recent by Madalina Danis-Support-Oracle HCM Spreadsheet Data Loader (HSDL)
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How to get latest updated records from ess_request_history ?Summary: Hi team, We are building a report using the ess_request_history table, where I need to fetch incremental records based on a timestamp filter. However, I couldn’…
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Redwood-How to remove few sections in SR edit PageSummary: Hi Team, I want to remove below sections in SR edit page as per the below screen shots . I am not able to find OOTB configurations to remove them, Could you ple…
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How to Create Custom Fields That Match SR Details Out of the Box StylingSummary This article provides an example of how to add a custom field with a hyperlink to the collapsible panel on the Service Request Details page in Oracle Fusion Serv… -
How to bind a variable with field on work order pageSummary: Hello Experts, I need some help from VBS expert. We have a custom button on Customer Work Order page in Fusion Service which cancels the work order. We want to …
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How You Set Up Visibility Based on QueueSummary: HI, we want to Set Up Visibility Based on Queue. Now I found this LINK:https://docs.oracle.com/en/cloud/saas/fusion-service/faiec/how-you-set-up-service-request…
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Load departments data to the Costing Eligibility on Assignment Attributes node.I am trying to load this file in order to load the data to the Costing Eligibility on Assignment Attributes of Dental INS EE Results element, the HDL file is getting loa…Yanagandula Uday Kiran 15 views 1 comment 0 points Most recent by Tamilarasan Sekar Payroll and Global Payroll Interface (GPI)
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Can Oracle please advise when Lightcast is being integrated with Oracle Dynamic Skills?We have found out that Lightcast is being integrated with Oracle Dynamic Skills, but we cannot see when and if this is additional cost?
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Can we rename fields in ADD GOAL Page in REDWOOD UIThere is a requirement in Redwood Goal Management. My client wants to have different field names in Performance goal and development goal. While adding a performance Goa…
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How to Create a Custom Table with an Actions Column in Oracle Fusion Service UI Extension AppProblem Statement A system implementor is facing a challenge in creating a custom table with an action column in Oracle Fusion Service UI extension app. The action colum…
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IDR_Image invoices are rejected during import with unknown reasonHi， This issue is that the user sent an email and run the “Import Accounts Payable Invoices” and “Invoice Document Recognition Tracking” processes. The “Invoice Documen…Grace Chen-Oracle 62 views 5 comments 0 points Most recent by SankarBalu Payables, Payments & Cash Management
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Retrieving Customer Account and Site Details via AR APIs (Addresses, Contacts, and Contact Points)We are working on an integration with Oracle Cloud Fusion and need to retrieve customer-related information under the Accounts Receivable (AR) module. Specifically, we w…
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A Reusable Approach to Implementing Validations and UI Logic in Fusion Service Redwood📑 This article is estimated to take approximately 8 minutes to read, and can save you hours of implementation and research. You are welcome! 😃 📽️ Before diving into this…
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date and time should be seprate in schedule processSummary: I have a requirement to schedule the process 'Retrieve Inbound Email Messages' to run every 5 minutes between 8:00 AM and 5:00 PM daily, and every 30 minutes ou…
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Disable AI Support AssistantIs there any way to disable the AI Support Assistant when clicking "Create Service Request"? It's an unnecessary extra step when creating a ticket. I can use a search en… -
How to Show or Hide Recommendation Cards on the Service Request Details PageSummary This article guides you through the steps to show or hide specific recommendation cards—such as Action Plan, Interview, Similar SR, and Knowledge—on the Service …Edson Junior, Oracle 70 views 2 comments 0 points Most recent by Edson Junior, Oracle Fusion Service