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How to create B2B SR through Inbound Email?

in Fusion Service 10 comments

Summary:

Hello Experts, can anyone share setup document to crate B2B Service Request with Inbound email?

Content (required):

We are planning to utilize Service Request module in B2B to support internal helpdesk tickets. The idea is users will send email to a specific email address which will trigger to create SR in B2B.

Version (include the version you are using, if applicable):

22D

Code Snippet (add any code snippets that support your topic, if applicable):

Tagged:

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