What's new in Customer Journeys?

Connect and learn more!
How to create B2B SR through Inbound Email? — Cloud Customer Connect
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

How to create B2B SR through Inbound Email?

Received Response


Hello Experts, can anyone share setup document to crate B2B Service Request with Inbound email?

Content (required):

We are planning to utilize Service Request module in B2B to support internal helpdesk tickets. The idea is users will send email to a specific email address which will trigger to create SR in B2B.

Version (include the version you are using, if applicable):


Code Snippet (add any code snippets that support your topic, if applicable):

Howdy, Stranger!

Log In

To view full details, sign in.


Don't have an account? Click here to get started!