After completing required Redwood setup, the existing service requests are not visible in Redwood UI

Summary:After completing the required Redwood setup, the existing service requests are not visible in the Redwood UI

Below are the steps followed to enable the Redwood UI for Service Requests:

1.Sign in to the application as an administrator or setup user.
2.Click Navigator > My Enterprise > Offerings.
3.On the Offerings page, select the Service offering.
4.Click the Opt In Features button.
5.On the Opt In: Service page, review the functional areas, such as Service Requests, Channel Communication and so on.
6.Scroll through the list until you locate Redwood User Interface for Service.
7.Select Enable.
8.Click the Features (pencil) icon.
9.On the Edit Features: Redwood User Interface for Service page, enable all child features.