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How to Require Certification when a dependent is dropped without change in plan or option — Cloud Customer Connect
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How to Require Certification when a dependent is dropped without change in plan or option

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Summary:

How to Require Certification when a dependent is dropped without change in plan or option

Content (required):

We have configured Dependent requires certification when a new dependent is added. What we are not able to configure is to create a pending action item and require certification, if an employee with more than 2 dependents is enrolled in Family option and during a self-assign life event all they do is to drop a dependent, still electing the same plan and option.

Version (include the version you are using, if applicable): 21D


Code Snippet (add any code snippets that support your topic, if applicable):

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