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Journey approvals and qualifying questions

edited Sep 4, 2023 7:13PM in Journeys 4 comments

Summary:

Hi I am looking for information on the possibility of creating conditional questions and approval flows within journeys.

Content (required):

I have a journey built on a questionnaire. We have to make some modifications to the form though. If they select yes (instead of no) we would like there to be workflow to the AOR to review and approve. Additionally, depending on the possibility of that if the form is rejected can we send a notification to the employee and reopen the task?

Along the same lines if no is selected (instead of yes) can we configure additional questions or tasks to become enabled or visible?

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