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Approved Absences are not replacing scheduled hours on the planned schedule.

Received Response
edited Dec 8, 2021 12:38PM in Workforce Management 1 comment


When I add an Approved Absence to a worker, it is not replacing scheduled hours for that day, but overlapping the scheduled shift on the planned schedule.

Content (required):

I noticed that the same thing happens in Oracle's Demo environment. I added 2 sick days for Anthony Wesley, which appear on the planned schedule in addition to his regular shifts.

This becomes a problem when I calculate his time card, because it shows 56 reported hours, when it should show 24.

If anyone knows how to fix this problem, please let me know.

Version (include the version you are using, if applicable):


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