You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Promise to pay email not been triggered to Customer Contact ID

Received Response
edited Dec 14, 2021 1:21PM in Receivables & Collections 13 comments


I was creating the promise to pay notice for a customer. After submit the promise to pay, it should have created and sent Promise notice email to the customer contact email id . But none of the customer are receiving those promise emails. The ESS processes "Send Confirmation Notification" and "Promise Confirmation Delivery" are ending in Error.

Content (required):

Version (include the version you are using, if applicable):

Code Snippet (add any code snippets that support your topic, if applicable):

Howdy, Stranger!

Log In

To view full details, sign in.


Don't have an account? Click here to get started!