Office Hours–Payroll Response to Outage of 3rd Party Time and Attendance Tracking Services
The Cloud HCM CoE team will host a special Office Hours session on Cloud Customer Connect at 8:00 a.m. PT this Friday, December 17. This event will be posted on the HCM Events page on December 15th by 12pm PST.
Link to the event: https://community.oracle.com/customerconnect/categories/ccc-events?eventname=603692-hcm-office-hours-oracle-cloud-hcm-payroll-response-to-outage-of-3rd-party-time-and-attendance-tracking-services
We are aware that some of our customers have experienced an outage in service from their time and attendance tracking cloud service provider. Oracle is not the provider of the service. While Oracle cannot advise you on what you should do if you are impacted by a time and attendance tracking cloud service outage, here are some considerations to assist with payroll continuity planning.