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US Bank P Card import not picking file — Cloud Customer Connect
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US Bank P Card import not picking file

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Summary: We have recently switched P Card providers and are having issues importing files from both our local SFTP and our hosted SFTP with US Bank.


Content (required): We continue to receive file not found errors with both our internal SFTP and US Bank hosted SFTP. We do have an SR open on this, but the response has been we need to change the date format to a different date on the SFTP side, but both USB and internal SFTP do not allow for the settings to be changed to the Oracle required date/time stamp.

Oracle also has removed the ability for us to import files via UCM after 21B so we have not been able to import any P Card files for the last 3 weeks.

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