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Ability to delete reservation - Back-to-Back Sales Order to Work Order — Cloud Customer Connect
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Ability to delete reservation - Back-to-Back Sales Order to Work Order

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Summary:

Is it possible to delete the B2B reservation between SO and WO?

The delete option (Action-Delete) or X is grayed out on Edit Reservations and Picks.

  1. Have ATO configuration scenario where configured/* item is created and also SCO created a Work Order via B2B connection. The WO is reserved with SO.
  2. In our environment the configuration build process could be months long and customer requested changes to the configuration all times - sometimes adding options or taking it off
  3. The base configuration (structure) does not change and the options are on top of that e.g. a car build - chasis, 4 tires, 4 doors etc. will be the same. But options like cup holder, seat warmer etc. may be added/removed.

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