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Problem upgrading to paid account

edited Jan 10, 2022 9:08PM in OCI - General 4 comments

Summary:

Problem upgrading to paid account. I'm asked to paid 85,32€

Content (required):

Hi everyone.

I've been using OCI for a while (1 year) and I'd like to upgrade my account to a paid account.

I followed all steps, including adding a credit card. However, when by bank asks me to confirm the payment (usual procedure with this type of transactions) it says I'll be charged 85,32€, so I cancel the request because I think there must be an error somewhere (I think pay as you go option doesnt require prepayment).

I've tried with the "Request a Sales call" in the same webpage but received no response.

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