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Intent Match Buttons — Cloud Customer Connect
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Intent Match Buttons

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Summary:

I have a state within my flow that can work out if an intent match is between 50% and 90%. When this state is met, I offer the top 3 intent matches in the form of buttons plus a `something else` button.

When I ask the question `apply for benefits` in the DA test window, the buttons are viewed correctly in a vertical position (see attachment Vertical Buttons - Test).

When I ask the question in our test chat

environment that uses the Oracle Inlay Tool, the buttons appear horizontal with slider buttons (see attachment Vertical Buttons - Chat).

Can you tell me how to get the buttons to appear in a vertical position in our chat window as they do in the test window?

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