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After 21D update, system hangs when resume review in MS Word format

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edited Jan 14, 2022 4:12PM in Recruiting, Opportunity Marketplace 4 comments

Summary:

After 21D update, Oracle recruiting is having issues in Hiring work area for recruiter as well hiring managers for Resume Review. When they preview resume in MS Word format, or try open it, the system hangs. The issue isn't happening with PDF resume.

Content (required):

Have you experienced this issue as well after 21D update? Any ideas on fix or workaround to review or download candidate resume if they come in MS Word format?

Version (include the version you are using, if applicable):

21D (11.13.21.10.0)

Code Snippet (add any code snippets that support your topic, if applicable):

N/A

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