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Sales order Ship-to Customer should show ship to site name

Accepted answer
edited Jan 19, 2022 8:38PM in Order Management 3 comments

We have a requirement to have visibility to the ship to site name when we create the sales order, Currently, the cloud is defaulting the ship to site name with the customer organization name. however, this is causing some confusion at the time of shipping.

Example, the organization name is XYZ CORPORATION

Ship to site is set to- ABC WAREHOUSE

When we create the sales order, the system is defaulting the ship to customer as XYZ CORPORATION instead of ABC WAREHOUSE.

Could you please advise how to enable the setting so that the system will show ABC Warehouse as the ship to site instead of XYZ CORPORATION when we create a sales order?

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