What's new in Customer Journeys?

Connect and learn more!
Audit History in Internal Help Desk — Cloud Customer Connect
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Audit History in Internal Help Desk

Accepted answer


We are implementing Internal Help Desk (Next Gen). How do I see the history of the Service Request?

Content (required): I have configured Audit Policies and the profile option for Audit.

Version (include the version you are using, if applicable): 21D

Code Snippet (add any code snippets that support your topic, if applicable):

Howdy, Stranger!

Log In

To view full details, sign in.


Don't have an account? Click here to get started!