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Act as Proxy Manager search is blank

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Summary:

Hello,

We are currently launching the compensation module for a new client,I have created a workforce compensation plan and have launched it. It is visible in My Teams Workforce -> Workforce Compensation.

However, when I try to access it via My Client Groups -> Compensation --> Act as Proxy Manager, I cannot see it. I tried searching for several managers and the search always comes blank - whether I use a Name or Person Number:


Also, the user that I tried with has many compensation roles (and the relevant AOR):


Has anyone faced this issue before? If yes, what is the solution?

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