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Document type task is not working as expected.

edited Sep 4, 2023 7:16PM in Journeys 1 comment

Summary:

Hello,

We are in the process of moving to Journeys from checklist.

But we have encountered an issue in the document type task on the Journeys pages. We have many documents task on an enterprise on boarding Journey. But when we are performing that document type task in Journey.

We can directly click on Done button to complete the task without even clicking or downloading that attach document. We don’t want that to happen as employee should at least have to download the attachment then the done button should be enable.

Just like what in other tasks were the employee required to click on Goto task or Goto the website to enable the Done button.

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