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Configuring Completion Certificate — Cloud Customer Connect
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Configuring Completion Certificate

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Summary:

Course Completion Certificate Configuration Issues

Content (required):

As per the update 21D, Oracle has added the feature of Completion Certificate from Idea Lab. We want to use this feature and we have followed the steps mentioned in the below link:

We followed all the steps as mentioned but still facing below issues:

  1. "Print Certificate" option is not showing in the employee self-service learning even after adding the roles and/or privileges mentioned in the document. (Step 2: Self-service user privileges to access the Print Certificate action on enrollment details)
  2. Updated the settings for "Completion Certificate Defaults" as per the document but the issue is whenever I am saving the configuration, it gets reverted i.e. I save the configuration, go back to main page and when again visit to the configuration page then the changes are vanished. The changes are reverted back to the system settings. (Step 4:

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