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Prepopulate User data in chat inlay - Engagement Engine Rules

Accepted answer
edited Feb 4, 2022 3:49PM in Digital Customer Service 8 comments


I am trying to prepopulate user data in chat inlay via Engagement engine but it's not populating value from JavaScript variable to Email launch field. Can you provide an example of how to prepopulate emails from session data.

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Any help would be really appreciated.

Thanks in advance

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