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Issue Processing Sales Order Imported via FBDI having RSD without SSD and PSD. — Cloud Customer Connect
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Issue Processing Sales Order Imported via FBDI having RSD without SSD and PSD.

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Hi Community

After Importing Sales Orders via FBDI successfully, whose 'Scheduled Ship Date' and 'Promise Ship Date' is kept blank in FBDI but 'Requested Ship Date' is populated throws the below error in Oracle OM order with the line status as 'Not Started'

“Order promising cannot schedule the fulfillment line because the arrival date or ship date is missing. (DOO-2685274)”.

As Per Client requirement Currently in NAV they don't have SSD where they haven’t tied their demand (i.e. Sales Line) to Supply yet which is why around 25% lines do not have SSD and PSD .


How can this work normal in Oracle fusion for orders not having SSD and PSD. Please Guide. Any inputs will be Appreciated.

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