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Display Preferred Name (Know_AS) in Message Title of a Journey
Summary:
We would like to have the preferred name display In the title section (under the message tab) of our Journey.
Content (required):
We would like to have the preferred name display In the title section (under the message tab) of our Journey. We have it currently displaying the first name using {FirstName}. see sample.
Welcome to CompanyName, {FirstName}! Please complete the tasks below as part of your onboarding.
However, when we try using the preferred name, which I believe is field name {KNOWN_AS} as the variable it is not working. It actually displays "KNOW_AS" in the message and instead of the value stored in the fields.
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