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W2 Box 19 not showing updated amount

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edited Mar 3, 2022 5:51PM in Payroll and Global Payroll Interface (GPI) 1 comment

Summary:

Hello,

We are encountering an issue with Box 19 - City Withheld amount. We have done a balance adjustment to negate the amount but still Box 19 is showing up the previous amount and not the actual value.

We tried running EAPB report and all looks up to the date. Any help please...

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