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HR Help Desk - Restrict Category selection

Summary:

How can we restrict a user to select Top Category in case the Child categories exist for them, while raising a Service Request in the HR Help Desk?

For Example- The system has a top category as "Learning Management", which has child categories like E-learning, Instructor-led, Learning-venue, Certifications, etc. Now, the user should be restricted to select the category "Learning Management" while raising a Service Request.

Version: 21D

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