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Why is total owed deducting more that Total Owed? — Cloud Customer Connect
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Why is total owed deducting more that Total Owed?

Received Response


We created Voluntary Deduction answering Yes to "Do you want to stop processing when the total owed is reached?" but deduction took more and put into negative arrears.

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What other settings should we have considered? We do not want Arrears or Partials.

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