You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Error creating Chat - Chat not created, check business unit id.

Accepted answer
2
Views
3
Comments

Summary:

When attempting to create a chat in the DCS application, I obtain the following error: Chat not created, check business unit id.

Content (required):

When a new chat is started, the error Chat not created, check business unit id is displayed in the chat dialog box. When I open the Chrome developer tools, I see that the call to the endpoint chatAuthenticate fails with the error 502 Bad Gateway

Version (include the version you are using, if applicable):


Code Snippet (add any code snippets that support your topic, if applicable):

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!