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Rtf template special character error

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Hello everybody,

I was having a problem concerning the extraction of certain data to insert in an rtf template in word.

In particular, extracting "Objectives" for a specific employee in the system, extracting the description of the objectives within the template, the "à" character is not extracted correctly.

In particular, it turns out to extract "& agrave;" instead of the letter "à".

Would you have some more information to solve this problem?

A thousand thanks,


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