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Account randomly made inactive - Please Help

edited Mar 28, 2022 1:48PM in OCI - General 4 comments

Summary:

Hey, I have an issue where my account's tenancy became inactive for whatever reason. This shut off our services yesterday without warning. Due to this, all instances that I had were made inaccessible and are also offline (cannot SSH or ping). The tenancy name is: mode15ltu

Content (required):

Here are screenshots of what I am seeing:

https://paste.pics/12259e906b4120579634c923383d4167

https://paste.pics/9bb5d7913e42809783dba91be52a6ba4


Version (include the version you are using, if applicable):

n/a

Code Snippet (add any code snippets that support your topic, if applicable):

n/a

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