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How can I configure my Day 1 Checklist to trigger for both New Hires and Rehires?

edited Sep 15, 2023 8:02AM in Journeys 7 comments

Summary:

We migrated to Journeys recently, and discovered that Rehires are not receiving their (country-specific) Day 1 Checklists, agnostic of whether there was a start date change. We want our Day 1 checklists to trigger to both New Hires and Rehires. How can I configure the checklist to ensure both New Hires and Rehires receive the Day 1 checklists?

Content (required):

Here is our current configuration.



Version (include the version you are using, if applicable):


Code Snippet (add any code snippets that support your topic, if applicable):

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