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BPM Event in Internal Supplier Profile Bank Account Change to call an external process (e.g.OIC) — Cloud Customer Connect
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BPM Event in Internal Supplier Profile Bank Account Change to call an external process (e.g.OIC)

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Summary:

When a Supplier Bank Account is created or updated, a BPM Process is triggered - Internal Supplier Profile Bank Account Change. We need to trigger a process that calls a webservice to request an external agent (in our case a Bank) to confirm that Bank Account is linked to the Supplier identification number (VAT number for Organization or National ID for person). BPM has REST API to manage the extract and update of processes, but we cannot see any way to trigger an event.

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In South Africa is very common service provided by Banks (see example below) to confirm that Bank Accounts used for payment are really owned by the Supplier Party, mostly to avoid any fraud. This process was usually handled manually, but usual volume is 400 bank account changes per month with a peak of 900. This is a huge volume for high ranked persons that need to ensure that process.

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